Cosmic Goddess Empowerments hours are New York time zone. Please allow 24 hours for mail replies. We are closed on Fridays, Sundays and major USA holidays. Any digital purchase should be delivered digitally by link within 24 hours of time stamp of purchase. Our contact email for inquiries is [email protected] Please allow up to 48 hours over the weekend for mail replies. If you do not hear from us, please resend your email.