Cosmic Goddess Empowerments hours are New York time zone. We typically check mail first thing in the morning and days we are in the office our ours are 12 noon to 6 pm. We are closed on Friday and Sunday. Any digital purchase will be delivered digitally by link within 24 hours of time stamp of purchase. Our contact email for inquiries is [email protected] Please allow a minimum of 24 hour for a response during the week and 48 hours over the weekend. If you do not hear from us after 24 hours, please resend your email.